If you see the error message Sign in failed! your username and password do not match those specified for your profile, or you do not have access permission. If your security image is still not displayed, report the issue using the Send Feedback link.
Then, open a new browser window, type the address in manually, and enter your username again. If your security image does not appear, close the browser and confirm that you are using the correct address to sign in for your organization. This feature requires browser cookies.Ĭaution: If you have successfully signed in on the current browser before and have not cleared cookies, do not enter your password if your security image does not display when you enter your username. For example, if your username is just enter jsmith.Īfter you enter your username, your security image is displayed automatically if you have previously completed a successful logon in the browser you are using. For example:Įnter your username and password, and then select Sign-in. Open a web browser and enter your organization's Okta address.
